In Apple Mail and other clients, you simply click once to open an entire thread and scroll through its contents in chronological order. You’ll still have to click through each one at a time to follow the thread, which robs this feature of a lot of its time-saving usefulness. Whether you click that button or use the dedicated conversation view, you’re still only shown a list of message headers and-in the former case-first-sentence previews. If you don’t sort by conversation, you’ll only know a message is part of a thread if, after clicking on it, you see a speech-bubble button in the top left corner of the right-hand reading pane. To its credit, it also lets you delete or flag individual messages in the thread by rolling over those headers in the list. Outlook basically apes Apple Mail’s practice of showing a list of subject headers within the thread underneath the thread itself. You have to choose to sort messages by conversation-rather than a host of other filters, from date sent or received to the account they came from-in order to see them displayed this way. However, its implementation in Outlook 2016 leaves something to be desired.
This idea’s also nothing new, but it makes good sense. Third, a new conversation view gives you the option to group messages by thread, keeping every back-and-forth in a particular email exchange close at hand for easier reading. The new conversation view merely imitates what you’ll already find in Apple Mail…
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